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Dear Clients and Colleagues:

We appreciate we are all living in very challenging times.

I am writing to let you know that Shaw & Murphy will continue to serve you in these difficult times, working diligently on the matters you've entrusted to us.

As you know, the situation has changed daily, if not hourly. We had contingency plans in place before this situation and we've been updating them daily based on the best available advice from trusted sources.

Remenber, our ability to continue to work for you depends on our keeping you healthy and our staying healthy, so we are looking to follow the best advice for minimizing our exposure.

Here's answers to some frequently asked questions about how we are going to continue to provide the services you need:

1) Are we closed? We are still working! So, no ... we're not closed. We are, however, respecting New York State's expectation that we will no longer have staff or meetings at our Ithaca or Groton offices. All meetings with you will be done by phone, Zoom, or Skype. If you have an existing appointment, we'll be calling you to talk about the option that's best for you. If you are making an appointment, we'll be doing the same.

2) How can I get something to you?

a) To protect us all, we ask that you email documents to us whenever possible instead of mailing or dropping them off. Even taking a screenshot with your phone will work.

b) We have a secure Dropbox system to ensure larger document transmissions stay private. Please contact us for details on accessing that system for sending us larger items (like survey maps or videos).

c) If you have to deliver actual paper documents, we will be checking our drop boxes in both offices as often as daily. We will then be treating those documents in accordance with the best, most current advice from the CDC. That may take some time (right now, about a day). If we have to mail items to you, be aware the most current advice is that items received by mail are safe.

d) Please do not come to our office (even to drop off documents) if you feel sick - you'll be helping everyone you may encounter along the way stay well.

3) Can I still get documents signed? We're working through ways that you can have, for example, wills or contracts or real estate deeds signed in a way that protects you and vice-versa. Notary rules have been changed temporarily so we can notarize items remotely. So long as we can safely follow the best current advice, the answer will be "we'll find a way."

4) Will my Court date stay the same? Likely not - the Courts are in the process of rescheduling. While they are still staffed for emergency purposes, the Courts are trying to focus only on emergency matters.

5) Can real estate or other transactions still "close?" Yes - but closings are going to take longer to finish as papers electronically sent between offices. We'll describe that process to you for your situation.

If you have been to our office in the past 30 days and feel ill, please let us know.

If anything changes regarding the firm's operation, we will let you know. Please let me know if you have any questions about how the coronavirus is affecting your case or the firm's operations. I hope everyone is staying safe and healthy!

Take care, stay healthy and let us know how we can help!

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Shaw & Murphy Law Firm

Ithaca Office
The Frontenac Building
109 East Seneca St
Ithaca, New York 14850
Phone: (607) 273-2900
Fax: (607) 273-2933
E-mail: [email protected]

Groton Office
170 Main Street
Groton, NY 13073
Phone: (607) 898-3190
Fax: (607) 898-3765
E-mail: [email protected]